Reference

What haybije Does With Your Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through bKash, Nagad, or Rocket, and use our platform. Access and eligibility depend on your local law and eligible region — read this before you start.

Account data handled carefullybKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data any timeBangladesh-relevant policy

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how we handle your information, contact our support team directly. We aim to respond to all privacy-related requests within a reasonable timeframe. All requests are handled in English for Bangladesh accounts.

Data We Collect and Why We Collect It

haybije Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on haybije, we collect the information you provide directly — your name, contact details, and the mobile wallet number you use (bKash, Nagad, or Rocket) to deposit or withdraw. We also collect technical data: device type, browser, IP address, and session

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activity. This helps us keep your account secure and confirm that transactions match your registered wallet. Payment data shared during a bKash, Nagad, or Rocket transaction is processed through the relevant payment channel and is not stored as raw card or PIN data on our servers.
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We do not sell your personal data to advertisers or unrelated third parties. We may share information with payment processors, fraud-prevention services, and regulatory bodies where required by law. Data retention periods depend on applicable law in eligible regions — we keep account records for as
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long as legally required and delete inactive account data on request where permitted. Any use of this platform, including deposits and withdrawals, is subject to local law and your region's eligibility rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

We take a practical approach to data security — not just a policy statement. Here is what that looks like in practice across four key areas of your account.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and to remember your preferred payment method, such as bKash or Nagad. You can clear these via your browser settings.

Account Security

Your account is protected by password and OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account wallet.

Data Retention

We retain transaction records, including Rocket and bKash deposit history, for the period required under applicable law. Inactive accounts may have certain data removed on verified request.

Requesting Changes

You can request correction of inaccurate account data at any time. Submit your request through live chat or the account help form with your registered wallet number as verification.

Common Questions About Your Privacy on haybije

These are the questions we hear most often about data, account privacy, and your rights as someone using this platform from Bangladesh.

We collect your name, contact details, and the mobile wallet number — bKash, Nagad, or Rocket — you use for transactions. We also log device and session data for security purposes.

Transaction records are stored for compliance, but raw wallet PINs and full payment credentials are not held on our servers. Payments are processed through the respective channel's own secure flow.

Yes. Contact our support team via live chat or the account help form with your registered account details. We will respond within a reasonable timeframe as permitted by applicable law.

We share data only with payment processors like bKash, Nagad, and Rocket, fraud-prevention services, and regulatory bodies where the law requires it. We do not sell your data to advertisers.

Submit a deletion request through the account help centre or live chat. Deletions are subject to legal retention requirements in eligible regions — we will confirm what can be removed.

This policy applies to account holders in eligible regions. Access and data handling obligations depend on your local law. Check whether haybije is available in your region before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What haybije Does With Your Information

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on haybije

01 What personal data does haybije collect when I open an account?

02 Is my bKash or Nagad payment information stored on haybije's servers?

03 Can I request a copy of the data haybije holds on my account?

04 Does haybije share my data with third parties?

05 How do I ask haybije to delete my account data?

06 Does this Privacy Policy apply to me if I access haybije from Bangladesh?

Privacy Policy

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